OUR
CULTURE
TEAMWORK, ONGOING ORGANIZED LEARNING, AND PHILOTIMO
At Physical Therapyworks and PTWorks+, we are guided by core values: teamwork, continuous learning, and philotimo — the Greek concept of “doing the right thing.” These principles shape everything we do.
Ongoing organized learning is central to our identity. Regardless of experience level, every member of our team is committed to growing, evolving, and learning from one another. We support this through daily and weekly collaborative discussions, shared caseloads, case-based learning, and structured in-service sessions.
Sharing caseloads among skilled therapists and Doctoral Interns allows us to combine diverse strengths and perspectives. This collaborative model ensures that every patient receives the most appropriate, evidence-based treatment — delivered not by a single provider in isolation, but by a cohesive team working together for the best outcomes.
"When you combine that collaborative approach with a patient centric approach, where patient preference is truly valued, the outcomes are most always excellent, and certainly improved over the care delivered by a single provider."
We are proud to serve as a clinical education site for doctoral students from the University of Southern California , Azusa Pacific University, and Chapman University. Hosting doctoral interns keeps our environment dynamic, inquisitive, and closely aligned with the latest developments in physical therapy education and research.
This approach only works because it’s grounded in Philotimo — doing the right thing. At Physical Therapyworks, that means treating people the way we would want our own family treated: with respect, honesty, and care. We’ve always said, “a patient is a patient is a patient.” Who you are doesn’t change how seriously we take your care, and the same applies to our team. We aim to provide a space where patients and staff feel respected and safe — not through slogans or statements, but through how we act every day. That shared respect creates the conditions for collaboration, learning, and thoughtful decision-making — which is what allows high-quality, evidence-based care to happen consistently.
Lastly, our culture is also grounded in responsibility to our broader community. For more than 30 years, we have remained in-network with the vast majority of insurance plans, even as reimbursement has fallen to (or even below) the actual cost of providing care. By consistently absorbing these shortfalls, we’ve ensured that patients who rely on these plans can continue to access high-quality, evidence-based physical therapy. This reflects our belief that financial limitations should never stand in the way of receiving thoughtful, effective care.
If you believe that access to high-quality, patient-centered physical therapy should not depend on insurance reimbursement, we invite you to contribute or share our campaign. Support Our Mission on GoFundMe https://www.gofundme.com/f/help-physical-therapyworks
